Privacy Policy
Simple Shine Window Services
At Simple Shine Window Services, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
1. Information We Collect
When you contact Simple Shine Window Services, request a quote, or book a service, we may collect the following information:
- Name
- Email address
- Phone number
- Property address (for quoting or service purposes)
We only collect information that is necessary to provide our services.
2. How We Use Your Information
We use your information for the following purposes:
- Providing quotes and booking services
- Communicating about upcoming jobs or appointments
- Sending booking confirmations and reminders via SMS or email
- Following up after a service
- Sending occasional updates, promotions, or service reminders
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Marketing Communications
From time to time, we may send:
- Service reminders
- Seasonal promotions
- Occasional updates about our services
These communications may be sent by email or SMS.
You can unsubscribe at any time by replying “STOP” to a text message or using the unsubscribe link in emails.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.
Your information is stored securely and only accessed by authorized team members for business purposes.
5. Third-Party Tools
We may use trusted third-party platforms (such as scheduling, invoicing, or email systems) to help operate our business. These providers may process your information only as necessary to deliver their services.
6. Access to Your Information
You may request access to the personal information we hold about you, or request corrections if the information is inaccurate.
To do this, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Simple Shine Window Services
Email: hello@simpleshine.com.au
Phone: 0413 511 900
Adelaide, South Australia